Logistics & Enterprise CRM

Choose & Move

Choose & Move is an end-to-end relocation and logistics management platform that streamlines move requests, multi-agent dispatch, customized quotations, digital invoices, and on-site survey scheduling. Built on Laravel and React Native, it features real-time bidirectional synchronization with Zoho CRM.

Challenges

Managing large volumes of moving inquiries across multiple agents led to communication delays, duplicate entries, and quoting errors.
Coordinating field surveys and generating custom moving invoices manually created operational delays for customers.
Disconnection from Zoho CRM meant sales agents had to manually copy customer records between systems.

Approach

Engineered a robust Laravel REST API backend powering a React web dashboard and cross-platform React Native mobile app.
Built native Zoho CRM API webhooks for automated, two-way sync of leads, deals, survey schedules, and invoices.
Implemented a guided client survey submission interface and an agent calendar for booking on-site evaluations.
Designed structured role-based access control for operations managers, field agents, and customers.

Results

Reduced quote generation time by 75% with automated estimates and pre-configured volume calculations.
Seamless automated synchronization with Zoho CRM, eliminating double data entry and manual errors.
Empowered field agents with iOS and Android mobile access to manage jobs and surveys on the go.